Effective Date: January 1, 2026

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By providing your mobile phone number on https://www.ctl.care/, you opt-in to receive text messages from Center for Transitional Living (CTL).

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1. Purpose of Messages

Messages may include:

• Appointment reminders or scheduling updates.

• Follow-ups to your inquiries or referral status.

• Alerts regarding care services or administrative updates.

 

2. Opt-Out & Support

• To Opt-Out: You can cancel the SMS service at any time. Just text "STOP" to the number from which you received the message. After you send "STOP," we will send you a reply to confirm that you have been unsubscribed.

• For Help: If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or contact us directly at 800.285.1135.

 

3. Frequency and Rates

• Message frequency varies based on your interaction with our services.

• Message and data rates may apply for any messages sent to you from us and to us from you. Contact your wireless provider for details on your text plan.

 

4. Privacy & Third-Party Sharing Disclosure

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.