Effective Date: January 1, 2026

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At Center for Transitional Living, LLC ("CTL", "we", "us", or "our"), we are committed to protecting the privacy and security of our clients, caregivers, and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information when you visit https://www.ctl.care/.

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1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you ("Personal Information"). This includes:

• Contact Data: Name, email address, phone number, and mailing address provided via contact or referral forms.

• Health-Related Information: Information regarding services you are interested in, such as ABI Waiver, Elder Care, or Mental Health services, provided voluntarily by you.

• Usage Data: IP address, browser type, pages visited, and time spent on our site.

• Cookies: Small files stored on your device to improve site functionality and analyze traffic.

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2. How We Use Your Information

We use your data to:

• Provide and manage home care and transition services.

• Respond to inquiries and process referrals.

• Send administrative information or updates regarding our services.

• Improve our website and user experience.

• Comply with legal and regulatory obligations.

 

3. Sharing Your Information

We do not sell your personal information. We may share data with:

• Service Providers: Trusted third parties who assist in operating our website or conducting our business (e.g., hosting, analytics).

• Legal Requirements: If required by law, such as to comply with a subpoena or protect the safety of our clients.

 

4. Data Security

We implement industry-standard security measures, including SSL encryption and secure server protocols, to protect your data.

 

5. Your Rights

You may have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at Homecare@ctl-ct.org.